Privacy Policy

We use the information we collect to:

• Provide our services: Process your documents, generate comparisons, and deliver results
• Manage your account: Create and maintain your account, process payments, and provide support
• Improve our platform: Analyze usage patterns to enhance features and performance
• Communicate with you: Send account notifications, updates, and respond to inquiries
• Ensure security: Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations: Meet regulatory requirements and respond to legal requests
• Marketing (with consent): Send promotional emails about new features or plans (you can opt out anytime)

We implement industry-standard security measures to protect your information:

• Encryption in transit: All data transmitted between your browser and our servers uses TLS/SSL encryption
• Encryption at rest: Uploaded documents and data are encrypted when stored
• Access controls: Strict internal access policies limit who can view your data
• Regular security audits: We conduct periodic security assessments and vulnerability testing
• Secure infrastructure: Our servers are hosted on SOC 2 compliant cloud providers
• Data backups: Regular automated backups with encryption

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

• Account data: Retained while your account is active and for a reasonable period after closure for legal and business purposes
• Uploaded documents: Processed documents are retained for 30 days to enable result retrieval and support
• Comparison results: Stored indefinitely while your account is active, unless you choose to delete them
• Usage logs: Retained for up to 12 months for security and performance analysis
• Billing records: Retained for 7 years to comply with tax and financial regulations

You can request deletion of your data at any time by contacting support. Some data may be retained in backup systems for up to 90 days after deletion.

We do not sell your personal information.

We may share your information only in the following circumstances:

• Service providers: Third-party vendors who assist with hosting, analytics, payment processing, and customer support (all bound by strict confidentiality agreements)
• AI processing: Uploaded documents are processed using AI models from trusted providers (OpenAI, Anthropic) under data protection agreements
• Legal requirements: When required by law, court order, or government regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
• With your consent: When you explicitly authorize us to share your information

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restrict processing: Request limitation of how we use your data
• Object: Object to processing based on legitimate interests

To exercise these rights, contact us at support@speclens.ai. We will respond within 30 days.

SpecLens is operated from the United States. If you are located outside the U.S., your information will be transferred to, stored, and processed in the United States.

We implement appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission for GDPR compliance.

SpecLens is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Our service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

If you are a California resident, you have additional rights under the CCPA:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To make a CCPA request, email support@speclens.ai with "CCPA Request" in the subject line.

If you are located in the European Union or European Economic Area, we process your personal data based on the following legal grounds:

• Contract performance: To provide the services you requested
• Legitimate interests: To improve our services and ensure security
• Consent: For marketing communications (you can withdraw consent anytime)
• Legal compliance: To meet regulatory obligations

You have the right to lodge a complaint with your local data protection authority.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Effective Date"
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website

Your continued use of SpecLens after the effective date constitutes acceptance of the updated Privacy Policy.